The Return on Investment for Continuing Education
Does it make sense to invest in staff education outside of the typical offerings within the optical industry?
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Category: Training
3 Essential Benefits to Creating a Process Manual
The time and effort in creating a processes and procedures manual will pay off when you need it most.
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Leadership by Example
It’s not easy being the one in charge. There are multiple pressures on your time. However, how you respond to everyday problems and events in your office sets the example for your employees.
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Motivating Staff in an Optometrist’s Office
How do you attract, grow and keep exceptional staff?
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Cross-Train Staff for Consistent, High-Level Patient Care
Cross-training employees ensures consistency in the high level of care and service you provide. Make sure that a patient’s experience in your practice never suffers from a staff member’s absence.
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