Why Elevating Your Emotional Intelligence Enables You to Provide Superior Client Service

Elevate your client service by enhancing emotional intelligence. Build stronger relationships, adapt to needs, and ...

 

Self-Awareness in Emotional Intelligence: A Vital Skill for Optometric Staff

Self-awareness in emotional intelligence crucially enhances patient interactions and workplace dynamics in the ...

 

Confronting Patient Fear

Discover subtle cues of patient fear, stress, and withdrawal. Enhance social awareness to transform experiences from ...

 

Fostering Inter-Staff Relationships in Optometry Clinics

In optometry clinics, nurturing inter-staff relationships enhances communication, boosts morale, fosters trust, reduces ...

 

Reinventing Your Dispensary for Success

Your dispensary should and can be more than a side gig. Wendy Buchanan, Optician and Image Consultant, can help OD ...

 

The Return on Investment for Continuing Education

Does it make sense to invest in staff education outside of the typical offerings within the optical industry?

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