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Sandra Nguyen 2nd year student UWaterloo“Participating in the summer student program at FYidoctors was an amazing hands-on and inspiring experience. I appreciated the flexibility to choose whether I wanted to work at the reception or the dispensary, allowing me to tailor the program to my interests and refine any skills that I wanted to improve. Guest speakers, including experienced doctors with special interests, provided us with insightful presentations each week that broadened and deepened my understanding of the field. This program truly offered a customizable and enriching experience that has left me more excited for my future career.”

~ Sandra Nguyen, 2nd year Optometry student at University of Waterloo, School of Optometry and Vision Science

 

 

FYihealth group has had a very successful summer student year in 2024, welcoming a total of 80 students to its FYidoctors, Visique, BonLook and solis optics practices across Canada through its Summer Student Program. Students in various years of their optometry studies attended a customized program tailored to their areas of interest, including mentorship from practicing optometrists, hands-on experience performing patient pre-tests and exams, and a look into the clinics’ business operations.

“This year, we’ve welcomed our largest cohort of student optometrists ever in our organization’s history,” shares Harneet Gill, Senior Director of Talent Acquisitions for FYihealth group, “Over these last few weeks of summer, I have heard so many amazing stories from our clinics about this group of  optometry students and I do hope we get the chance to welcome them back as fully licenced and practicing doctors after graduation!”

Jeremiah Hyslop 2nd year student UWaterloo

 

“In optometry school, many different individuals and companies speak to students with offers, programs, and messages. However, none were more hyped up within the student body than the FYidoctors Summer Student Program, thanks to the great experiences of past students to partake. Now nearing the end of my own experience in this program, I can absolutely see why my colleagues were so enthusiastic. I have worked many jobs, but none have come close to being so educational, relevant for my future career, and focused on providing a great experience at the workplace. My only regret is not jumping on this opportunity a year earlier!”

~Jeremiah Hyslop, 2nd year Optometry student at University of Waterloo, School of Optometry and Vision Science.

 

The Summer Student Programs offered by FYihealth group are highly competitive and sought-after positions for young optometrists-in-training, hailing from Universities across the US and Canada.

“The Summer Student Program has been instrumental in fostering connection and collaboration with future leaders in optometry. The mutual benefit that this program offers can only be described as incredible,” says Dr. Ryan Hogan, FYidoctors Optometrist and Advisory Committee Campus Ambassador. “Opportunity comes from both angles as students are able to learn from established doctors while current optometrists can source new talent to join their practices. All of our summer students have joined the FYidoctors family after graduation and this program helps ensure continued success in the field of optometry.”

Brett Corner 1st year student New England College of Optometry“The FYidoctors Summer Student Program gave me the opportunity to enhance my clinical skills, particularly with patient communication and the use of diagnostic tools like the OCT and Humphrey Visual Field. It was valuable to shadow ODs during complex eye exams as well as having the opportunity to practice the skills I had learned in school like retinoscopy and refraction. The discussions I had with the seasoned professionals at a rural clinic not only boosted my confidence in my skills but also deepened my understanding of the importance of trust in the patient-doctor relationship. The advice and mentoring I received this summer led to an invaluable learning experience.”

~ Brett Corner, 1st year student at New England College of Optometry (NECO)

 

Founded in 2008 by a small group of optometrists, FYihealth group’s structure and operations is based on the essential belief that doctors need to be at the center of all eye care health and vision solutions, and that patients deserve access to the best technology, doctor care, and experience. Today, FYihealth group is Canada’s leading diversified healthcare organization with over 650 optometrists serving over 370 locations coast to coast.

Named one of Canada’s Best Managed Companies for five consecutive years, Canada’s Top Growing Companies for two years in a row, and recently certified a Great Place to Work® for the second year, team members credit the company’s success to its dedication to its people and their communities. The organization looks forward to continuing its growth, not only through its student programs, but by welcoming experienced doctors to the team as well.

FYihealth group is a strong supporter of the growth of future optometrists as exemplified by its $5 million donation in 2023 to help build the Waterloo Eye Institute, officially breaking ground to begin construction earlier this year in June. “I wouldn’t be where I am today without optometry,” explains Dr. Alan Ulsifer, Chair & CEO of FYihealth group, “Being able to give back to the place that I owe my profession to is not only a privilege but almost like a professional obligation. As optometrists, we should not be competing against one another, but working together to bring the best eye care possible to the public and finding the best solutions for their eye health needs.”

Emily Chan 2nd year student Pacific University“I had an amazing experience participating in the FYidoctors Summer Student Program after my first year of optometry school. It was a fantastic opportunity to work in a clinic, observe the patient pathway, and apply what I learned in school into what I was learning in clinic. Because there are many FYidoctors locations across Canada, I am fortunate to be able to work and provide care to patients within my community. I was also able to connect with optometrists in my clinic. During the program, I was able to work and shadow the doctors, opticians, pre-screen, and front desk staff. I was also able to meet and learn from other doctors and peers in the program through weekly lunch hour socials and presentations. It is a truly rewarding and enriching 3-month experience interacting with patients and learning more about optometry!”

~ Emily Chan, 2nd year Optometry student at Pacific University, College of Optometry.

FYihealth group wishes all its summer students the best in their next year of studies!

To learn more about FYihealth group’s Summer Student Programs, please visit https://fyihealthgroup.com/careers/ or contact Michelle Melynk at Michelle.Melnyk@fyidoctors.com

FYidoctors Michelle Melnyk

Michelle Melnyk

With over a decade of dedicated service, Michelle Melnyk has been proud to have influence across various roles in Talent Aquisition. At FYidoctors, she began as the Optometrist Recruiter for the Ontario region, and soon after, stepped into her current role as Manager of Campus Engagement. Her journey began with a Bachelor of Arts in Psychology from Mount Royal University with a minor in Human Resources, where she developed an understanding of human behavior and organizational dynamics. Beyond her professional endeavors, Michelle is known for her advocacy for work-life balance and her passion for family, plants, and travel. With her background and dedication, Michelle continues to shape the careers of individuals while making meaningful contributions to the field of talent management.


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Dr. Sophia Leung, in a conversation with EyesWideOpen host, Roxanne Arnal, the tables are turned.  Once an OD student in Dr. Arnal’s practice, the student has evolved and honed her clinical and mentorship skills.  Together they explore professional burnout, mentorship and types of collaboration in a forthright discussion.


About the Guest

Dr. Sophia Leung has taken an atypical professional pathway following graduation from UW School of Optometry in 2014. After spending some time in private practice, she pursued an Ocular Disease and Refractive Surgery Residency in the US followed by an Advanced Glaucoma and Cornea Fellowship.

Dr. Leung is also a Diplomate of the American Board of Optometry, a Fellow of the American Academy of Optometry (AAO), and a Diplomate of the AAO in the Anterior Segment Section.

Currently, Dr. Leung is the Principal Optometrist at a high volume corneal, cataract, and refractive surgical centre in Calgary and the President-Elect of the Alberta Association of Optometrists.


Episode Notes

Dr. Sophia Leung is passionate and thoughtful about mentorship, professional development, and education.

As an OD student, she rotated through many urban and rural clinic settings, including Dr. Arnal’s Alberta private practice.

They discuss their personal and professional insights on mentorship, professional collaboration, and the evolution of optometry. They also delve into stress and practitioner burnout and point to a few interesting reads on the topic (See Resource links).

Dr. Leung shares her not-so-typical pathway after graduation that brought her first to private practice and then to an Ocular Disease and Refractive Surgery Residency in Oklahoma, a state with a very wide scope of practice, followed by an Advanced Glaucoma and Cornea Fellowship.

In her current role, Dr. Leung is developing an OD-to-OD referral model the enhance patient access to ophthalmologic care that also increases time efficiency for ophthalmologists.

She explains how the demand for routine vision exams vis-à-vis medical eye exams will evolve and how this exacerbates the need to improve efficiencies to meet the rising demands for patient care

She challenges her OD colleagues to rethink primary care optometry and outlines why primary care will unavoidably migrate to medical optometry.  An insightful 30-minute discussion.

Resources

Click the play button at top of page to listen.

 

ROXANNE ARNAL,

Optometrist and Certified Financial Planner

Roxanne Arnal graduated from UW School of Optometry in 1995 and is a past-president of the Alberta Association of Optometrists (AAO) and the Canadian Association of Optometry Students (CAOS).  She subsequently built a thriving optometric practice in rural Alberta.

Roxanne took the decision in  2012 to leave optometry and become a financial planning professional.  She now focuses on providing services to Optometrists with a plan to parlay her unique expertise to help optometric practices and their families across the country meet their goals through astute financial planning and decision making.

Roxanne splits EWO podcast hosting duties with Dr. Glen Chiasson.


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Dr. Sophia Leung pursued an Ocular Disease and Refractive Surgery Residency in the US followed by an Advanced Glaucoma and Cornea Fellowship, after spending some time in private practice in Canada.
She is passionate about mentorship and professional collaboration.

Dr. Leung is the Principal Optometrist at a high volume corneal, cataract, and refractive surgical centre in Calgary and the President-Elect of the Alberta Association of Optometrists.

Sophia Leung

OD, FAAO, FASOS, Dipl ABO, Dipl Anterior Segment

 

What changes to eye care do you see coming down the pipe?

I foresee an evolution in eye care delivery where technology and specialized care will be adopted more heavily in response to patient needs and demand.  A rudimentary environmental scan highlights a few incoming trends: app-based clinic-to-patient interactions, subscription services, scope expansion and advanced scope utilization, in-office drug-delivery systems for surgical alternatives.  I also anticipate stronger optometry to optometry referral pathways that address the increasing patient demand without adding burden to the existing stress points of the current eye care delivery model.

What is currently the most exciting thing in your field to help patients?

There have been some exciting developments in therapeutic options for corneal wound healing and neurotrophic keratitis.  Amniotic membranes, steroid-sparing agents, and autologous serum eye drops have been around for some time, but we are seeing more research and development in these areas.  Recombinant nerve growth factors, plasma rich growth factors, and increasing evidence around scleral lens efficacy are also making waves for these conditions that at one point, only had major surgeries like corneal transplants, corneal neurotization, and conjunctival grafting for consideration.

What is something you have done in your practice to set you apart?

The optometry-led triage model that has been under development, with the support of the ophthalmologists I work closely with, is inspired by a referral pathway that works very well at similar surgical and secondary / tertiary referral centers in the United States.  I perform surgical triage which allows for more efficient surgical consults with the ophthalmologist.  I also receive direct referrals from optometrists for non-surgical cases warranting a second opinion, secondary or tertiary care, and / or co-management with me to the level of the referring doctor’s comfort and preference.  I am grateful for the uptake, support, and enthusiasm from the optometry community for this referral model and I look forward to building this more with the referring doctors as the pathway grows and evolves.

What advice would you give a new grad today?

Pick your mentors wisely.  Do an inventory of the people you know and look up to and invite them out for a tea or coffee.  Listen to their story and ask them the honest and hard questions.  Chances are, you will walk away with insight that challenges your current perspective and it may just propel you to go after something you are passionate in, even if it is a road less travelled.

What is your definition of success?

There are many extrinsic and intrinsic aspects this.  To me, one important characteristic of successful and respectable people is the ability to be humbly confident.  I recognize this in individuals who know they have put in the work, have accomplished great things, and have acquired noteworthy amounts of knowledge in an area.  And yet, these leaders also acknowledge that learning never stops and accept wise counsel to continue to grow.

I recall a class discussion about dangerous clinicians.  The discussion highlighted the dangers of two groups of people: maximum knowledge but no confidence, and no knowledge but maximum confidence.  Being humble is not the same as being insecure.  And being confident is not the same as being arrogant.  I admit that I am working on this myself, as I continue to grow in my career.

What is your favourite food?

There is something about traditional Chinese fried rice that I find extremely comforting.  High heat, wok-fried, simple fried rice; and no withholding on the MSG.  I have attempted to recreate this at home but have come nowhere close, so not only is it delicious, but I also have a great respect for the chefs who do it right.  Sometimes, if I have been doing a lot of traveling whether for business or leisure, and I find myself feeling homesick, I will seek out the best fried rice in the area and order it.

Favourite past-time / hobby?

Over the last few years, I have attempted to surf every chance I get.  If I am close enough to a beach to sneak away for a few hours of surf lessons, I will try!  Let me clarify that “favourite” does not equate to “aptitude” in this case.  Although, I was recently promoted to “novice level” at my last surf lesson in Orange County so that was a particularly excellent day.

Tell me something few people know about you?

I really enjoy independent theatres and cinemas.  Sometimes, if I find myself having a day without obligations, I will make my way to an independent theatre and purchase a ticket for whatever is showing at that time.  There have been some odd ones that I have watched without a clear idea of what was happening.  But often, I end up stumbling upon a memorable movie or documentary I would not have otherwise found.


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